Bank of Baroda Credit Card Customer Care

Bank of Baroda Credit Card Customer Care Details:

If you are facing any issue related to your Bank of Baroda Credit Card or want to file complaint regarding service, you can do so on the contact numbers mentioned below.


1800-223-224 Credit Card Toll-Free Support (except 2nd & 4th Saturday, Sunday & Other Public Holidays)


Credit Card Contact Center
[email protected] Credit Card Customer Support E-mail
1800-225-100 Credit Card General Query and Hotlisting (10:00 AM to 06:00 PM, except 2nd & 4th Saturday, Sunday & Other Public Holidays)
1800-225-110 Customer Support for Bill related & General Query
+91-93238-03935 (SMS Only) Send BL on the number to immediately hotlist your credit card number


Note: Kindly email your query by mentioning abbreviation (Your Application Reference Number or Credit Card Number) in the Subject to [email protected].


List of Abbreviation for Credit Card E-mail Support:

  • AS (Your Application Reference Number) for Application Status
  • BL (Your Credit Card Number *) for Card Blocking
  • UBL (Your Credit Card Number *) for Card Unblocking
  • LE (Your Credit Card Number *) for Card Limit Enhancement
  • CQ (Your Credit Card Number *) for Card Query
  • PQ (Your Credit Card Number *) for PIN Query
  • AD (Your Credit Card Number *) for Auto Debit


Or Send Email to [email protected] with Subject line in the the following format:


  • BR (Your Credit Card No *) for Bill Related
  • PR (Your Credit Card No *) for Payment Related
  • TR (Your Credit Card No *) for Transactions Related
  • BP (Your Credit Card No *) for Bonus Points
  • GG (Your Credit Card No *) for Go Green Activation
  • DA (Your Credit Card No *) for Data Amendment
  • CC (Your Credit Card No *) for Cancellation & Closure
  • OTH (Your Credit Card No * ) for Others(OTP/IVR/Portal/Online Txns)


Note: Please replace “*” with Masked card number i.e. 1234 xxxx xxxx 5678


Contact Details of Bank of Baroda Top Executives:

If the help provide by the credit card customer support isn’t enough to resolve your query, then you can also contact to the Top Executives from Bank of Baroda. Below mentioned are some of the top executives from the bank.


Designation Contact Details
Chief Manager Contact No.: 022-42068509

E-mail: [email protected]

Senior Vice President – Credit Card Business Contact No.: 022-42068514

E-mail: [email protected]

Vice President – Credit Card Issuance Contact No.: 022-42068606

E-mail: [email protected]

Executive Vice President E-mail: [email protected]


Contact Details of BoB Zonal Head Officers:

You can also escalate your query or complaint to the Zonal Officer of Bank of Baroda in your zone. Below mentioned are the Bank of Baroda Zonal Officers in different zones.


Name & Designation of the Zonal Head Name of the Zone Address Phone Fax No.
Shri Birendra Kumar

General Manager

Patna Zone Bank of Baroda,

Zonal Office,

Anand Vihar, 5th Floor,

West Boring Canal Road,

Patna 800001.

0612-2557643 0612-2557691
Shri Deb Brata Mukhopadhyay

General Manager

Kolkata Zone Bank of Baroda,

Zonal Office,

Baroda Tower, Plot No.38/2,

Block GN (5th & 6th Floor),


Salt Lake City,

Kolkata 700091.

033-23401602 033-23576211
Shri Navtej Singh

General Manager

Mumbai Zone Bank of Baroda,

Mumbai Zone,

Bank of Baroda Building,

3, Walchand Hirachand Marg,

Ballard Pier,

Mumbai 400001.

022-22613969 022-22611259
Shri R.N.Sharma

General Manager

Ahmedabad Zone Bank of Baroda,

Ahmedabad Zone,

8th Floor, Bank of Baroda Towers,

Near Law Garden,

Ellis Bridge,

Ahmedabad 380006.

079-26473061 079-26467815
Shri M.S.Patel

General Manager

Baroda Zone Bank of Baroda,

Baroda Zone,

6th Floor, Suraj Plaza-III,

Sayajigunj, Maganwadi,

Baroda 390005.

0265-3966600 0265-3966610
Shri Arun D.Parulkar

General Manager

Pune Zone Bank of Baroda,

Pune Zone,

2nd Floor, Sharada Centre,

11/1, Erandwana,

Khilare Path,

Pune 411004.

020-25937107 020-25466907
Shri Rajendra Kumar

General Manager

Bhopal Zone Bank of Baroda,

Bhopal Zone,

Ganga Jamuna Complex,

MP Nagar Zone-1,

Bhopal 462011.

0755-4289103 0755-4274202
Shri Ram Kumar Gupta

General Manager

New Delhi Zone Bank of Baroda,

Zonal Office,

Bank of Baroda Building,

16, Sansad Marg,

New Delhi 110001.

011-23322949 011-23323297
Shri Navin Chandra Upreti

General Manager

Jaipur Zone Bank of Baroda,

Zonal Office,

Baroda Bhawan, Plot No.13,

Airport Plaza,


Jaipur 302018.

0141-2727100 0141-2727106
Shri P.Narasimha Rao

General Manager

Bengaluru Zone Bank of Baroda,

Zonal Office,

2nd Floor, Nilesh Lexington Avenue,

No.72, Brigade Road,

Bengaluru 560025.

080-25130700 080-25300478
Shri P.V.Subba Reddy

General Manager

Chennai Zone Bank of Baroda,

Zonal Office,

Baroda Pride, New No.41,

3rd Floor, Luz Church Road,


Chennai 600004.

044-23454348 044-23454331
Shri B S Dhaka

General Manager

Lucknow Zone Bank of Baroda,

Zonal Office,

Baroda House, 3rd Floor,

V-23, Vibhuti Khand,

Gomti Nagar,

Lucknow 226010

0522-6677607 0522-6677710
Shri S.K.Arora

General Manager

Bareilly Zone Bank of Baroda,

Zonal Office,

1st Floor, 129-D, Civil Lines,

Bareilly 243001 (UP).

0581-2420563 0581-2423261

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