Kotak Mahindra Bank Credit Card Customer Care

Kotak Mahindra Bank Credit Card Customer Care Details:

If you have any query / complaint regarding your Kotak Mahindra Bank Credit Card account or service, then you can find the solution by contacting credit card customer support of Kotak Mahindra Bank. You can contact the credit card customer support at the toll-free contact numbers, credit card service desk E-mail address, or by sending them a written letter, at the details mentioned below.

1860-266-2666Credit Card Helpline (Toll Applicable)
+91-22-6600-6022International Helpline (Toll Applicable)
[email protected]Credit Card Customer Care E-mail
1800-274-0110Get an instant SMS of your account balance (Toll -Free)
27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai – 400051Postal Address

Kotak Mahindra Bank Credit Card Customer Care by Cities:

Kotak Mahindra Bank also provided local credit card customer support number in some of the Indian cities as mentioned below. So, if you unable to connect to the customer support at the toll-free numbers, then you can simply dial contact number of the local customer support in your city.

Contact NumberCity
079-66006022Ahmedabad
532-66006022Allahabad
080-66006022Bangalore
172-66006022Chandigarh
044-66006022Chennai
422-66006022Coimbatore
011-66006022Delhi / New Delhi
832-66006022Goa
124-66006022Gurgaon
040-66006022Hyderabad
731-66006022Indore
141-66006022Jaipur
181-66006022Jalandhar
512-66006022Kanpur
33-66006022Kolkata
481-66006022Kottayam
522-66006022Lucknow
161-66006022Ludhiana
022-66006022Mumbai
1189-66006022Noida
612-66006022Patna
020-66006022Pune
281-66006022Rajkot
261-66006022Surat
542-66006022Varanasi

Kotak Mahindra Bank Complaint Escalation Procedure:

Level 1

You can register your complaint or query at the given Kotak Customer Care details or register your complaint online here. Kotak Mahindra provides 24/7 customer support for its customer.

Level 2

If you’re not satisfied with the response received from the Kotak Customer Care support, you can escalate your concern to Kotak Service Assurance Centre here.

Level 3

If you have not received a satisfactory response from Kotak Service Assurance Centre within 5 working days, you can contact with Kotak Mahindra Bank Nodal Officer at below details or just register your complaint or query online here.

Since this is an escalation to Nodal Officer, giving a First Call Resolution on phone might not be possible and a complete Email with exact details where the frontend failure points happened is helpful to give you complete correct resolution.

NameMr. N. Pohare
DesignationNodal Officer
AddressKotak Infinity, 6th floor, Zone II, Bldg No. 21, Infinity Park, General AK Vaidya Marg, Malad (E), Mumbai – 400097
Contact No.+91-022-65237407
Email[email protected]

Level 4

If you have not received a satisfactory response from Kotak Nodal Officer within 5 working days, you can contact with Principal Nodal Officer at below details or just register your complaint or query online here.

Giving a First Call Resolution on phone might not be possible and a complete Email with exact details where the frontend failure points happened is helpful to give you complete correct resolution.

NameMr. A. Chandna
DesignationPrincipal Nodal Officer
AddressKotak Infinity, 6th floor, Zone II, Bldg No. 21, Infinity Park, General AK Vaidya Marg, Malad (E), Mumbai – 400097
Contact No.+91-022-65237407
E-mail[email protected]

Level 5

If reaching to the Principal Nodal Officer haven’t provide you a solution to your issue or query, you can contact to the Senior Management of Kotak Mahindra Bank.

NameDesignationEmail
Mr. Uday KotakExecutive Vice Chairman and Managing Director[email protected]
Mr. D. GuptaJoint Managing Director[email protected]
Ms. S. EkambaramCountry Head – Consumer Banking[email protected]
Mr. K.V.S. ManianCountry Head – Wholesale & Investment Banking[email protected]
Mr. S. NarayanCountry Head – Commercial Banking[email protected]

Level 6

In case your grievance does not get resolved at the Bank Level within a month, you can forward your complaint to Banking Ombudsman.

Contact Details of Banking Ombudsman:

CentreAddressContact DetailsArea of Operation
AhmedabadC/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmedabad – 380009Tel No.: 26582357/26586718Fax No.: 079-26583325Gujarat, Union Territories of Dadraand Nagar Haveli, Daman and Diu
BangaloreC/o Reserve Bank of India, 10/3/8, Nrupathunga Road,Bangalore – 560001Tel No.: 22210771/22275629Fax No.: 080-22244047Karnataka
BhopalC/o Reserve Bank of India, Hoshangabad Road, Post Box No.32, Bhopal – 462011Tel No.: 2573772/2573776Fax No.: 0755-2573779Madhya Pradesh, Chhattisgarh
BhubaneswarC/o Reserve Bank of India, Pt. Jawaharlal Nehru Marg, Bhubaneswar – 751001Tel No.: 2396207/2396008Fax No.: 0674-2393906Orissa
ChandigarhC/o Reserve Bank of India, New Office Building, Sector-17, Central Vista, Chandigarh – 160017Tel No.: 2721109/2721011Fax No.: 0172-2721880Himachal Pradesh, Punjab, UnionTerritory of Chandigarh andPanchkula, Yamunanagar and Ambala Districts of Haryana
ChennaiC/o Reserve Bank of India, Fort Glacis, Chennai – 600001Tel No.: 25399170/25395963/25399159Fax No.: 044-25395488Tamil Nadu, Union Territories ofPuducherry (except Mahe Region), Andaman and Nicobar Islands
GuwahatiC/o Reserve Bank of India, Station Road,Pan Bazar, Guwahati – 781001Tel No.: 2542556/2540445Fax No.: 0361-2540445Assam, Arunachal Pradesh, Manipur,Meghalaya, Mizoram, Nagaland, Tripura
HyderabadC/o Reserve Bank of India, 6-1-56, Secretariat RoadSaifabad, Hyderabad – 500004Tel No.: 23210013/23243970Fax No.: 040-23210014Andhra Pradesh
JaipurC/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No.12,Jaipur – 302004Tel No.: 2570357/2570392Fax No.: 0141-2562220Rajasthan
KanpurC/o Reserve Bank of India, M.G. Road, Post Box No.82, Kanpur – 208001Tel No.: 2306278/2303004Fax No.: 0512-2305938Uttar Pradesh (excluding Districts ofGhaziabad and Gautam Budh Nagar), Uttaranchal
KolkataC/o Reserve Bank of India, 15, Netaji Subhas Road, Kolkata – 700001Tel No.: 22306222/22305580Fax No.: 033-22305899West Bengal, Sikkim
MumbaiC/o Reserve Bank of India, Garment House, Ground Floor,Dr. Annie Besant Road, Worli, Mumbai – 400018Tel No.: 24924607/24960893Fax No.: 022-24960912Maharashtra, Goa
New DelhiC/o Reserve Bank of India, Sansad Marg,New DelhiTel No.: 23725445/23710882Fax No.: 011-23725218Delhi, Jammu and Kashmir,Ghaziabad and Gautam Budh Nagardistricts of Uttar Pradesh, Haryana (except Panchkula, Yamunanagar and Ambala Districts)
PatnaC/o Reserve Bank of India, Patna – 800001Tel No.: 2322569/2323734Fax No.: 0612-2320407Bihar, Jharkhand
ThiruvananthapuramC/o Reserve Bank of India, Bakery Junction, Thiruvananthapuram – 695033TelNo.: 2332723/2323959Fax No.: 0471-2321625Kerala, Union Territory ofLakshadweep, Union Territory ofPuducherry (only Mahe Region)

Kotak Mahindra Bank Credit Card Customer Care Details for NRIs:

If you’re a Non-Resident Indian (NRI) using a Kotak Mahindra Bank Credit Card, then you can contact the customer support on their international customer support. Kotak Mahindra Bank have provided credit card support for its credit cardholders in different countries as mentioned below.

DetailsCountry
Contact No.: 1855-365-6767 / +001-212-600-8850Fax No.:  001-212-600-8869Postal Address: Kotak Mahindra IncNew York Office,369 Lexington Avenue,28th floor, New York,NY – 10017, USAUSA
001180044990000Australia
Contact No.: 00180044990000 / +65-6290-5590Hong Kong
Contact No.: 0080044990000 / +44-20-7977-6900Postal Address: Kotak Mahindra (UK) Ltd. London Office, 8th Floor, Portsoken House, 155-157, Minories London EC3N 1LS, United KingdomUK
18557684020Canada
Contact No.: 8001013054 / +65 6290 5590Postal Address: Kotak Mahindra (UK) Ltd Singapore Office, 16 Raffles Quay, #35-02/03 Hong Leong Building, Singapore – 048581Singapore
Contact No.: +230 212 9800Postal Address: Kotak Mahindra (International) Ltd Mauritius Office, 4th Floor, Les Cascades Building,Edith Cavell Street, Port Louis, MauritiusMauritius
Contact No.: +9714-3848900 / +9714-3848901Fax No.: +9714-3848988Postal Address: Kotak Mahindra (UK) Ltd Dubai Office, Office No 105, Level 1, Al Fattan Currency House-Tower 2, DIFC, Dubai, UAE – 121753Dubai, UAE
Contact No.: +9712-622-9042Postal Address: Kotak Mahindra (International) LtdRepresentative Office,Al Otaiba Building,907, Hamdan Street, Behind KFC,P O Box 131394, Abu Dhabi,United Arab EmiratesAbu Dhabi, UAE
Contact No.: +973-17532097Fax No.: +973-17533962Postal Address: Kotak Securities Ltd – Bahrain Branch (Regulated by CBB)16, Ground Floor, Manama Centre, Government Avenue, P.O. Box 20183, Manama, Kingdom of BahrainBahrain

Kotak Mahindra Bank SMS Helpline (for Registered Users Only):

Send an SMS to 9971056767 or 5676788 including the following text to get help from SMS helpline.

CBAL < Last 4 digits of your Kotak Credit Card Number >For Credit Card Balance Inquiry
CCDUE < Last 4 digits of your Kotak Credit Card Number >For Due Amount as per last statement
CCTXN < Last 4 digits of your Kotak Credit Card Number >For for last 3 transactions
CCPYMT < Last 4 digits of your Kotak Credit Card Number >For Last Received Payment
CCSPND < Last 4 digits of your Kotak Credit Card Number >For Total Monthly Spend
CCAVBL < Last 4 digits of your Kotak Credit Card Number >For Available Credit Balance
CCAPP < your 13 digit Application Number >For Credit Card Application Status

Punjab National Bank Credit Card Customer Care

Punjab National Bank Customer Care Details:

If you’re looking for an answer to your query or wants to complaint or provide feedback related to your Punjab National Bank Credit Card service, then you can contact the Credit Card customer support at the contact details given below.

1800-180-2345Toll-Free Credit Card Customer Care
0120-4616200Credit Card Customer Support (Toll Applicable)
011-23353876Customer Care Fax Number
PNB, Credit Card Processing Centre, 11th Floor, Atma Ram House, 1 tolstoy Marg, New Delhi – 110001Credit Card Customer Support Postal Address
[email protected]Credit Card Customer Support E-mail Address
[email protected]PNB General Customer Support E-mail
[email protected]E-mail Support for Grievance Redressal

Contact Details of PNB Principal Nodal Officer:

If PNB Credit Card Customer Support was unable to provide you a solution to your query, then you can further escalate your query to the Principal Nodal Officer of Punjab National Bank at the details mentioned below.

DesignationPrincipal Nodal Officer (General Manager)
Contact Number91-11-23716185
Fax Number91-11-2332 3707
E-mail Address[email protected]
Postal AddressPUNJAB NATIONAL BANKHead Office – 5, Sansad Marg, New Delhi, India – 110001

Contact Details of PNB Nodal Officers:

You can also escalate your query or complaint to the PNB Nodal Officer in your city. Find the contact details for the PNB Nodal Officer in your city below.

CircleContact DetailsPostal Address
AgraContact No.: 0562-2850-201E-mail: [email protected]1-2, Raghunath Nagar, MG Road, Agra, UP – 282002
AhmedabadContact No.: 079-2658-1820E-mail: [email protected]6th Floor, Gujarat Bhavan, Opposite MJ Libarary, Elliss Bridge, Ahmedabad, Gujarat – 380006
AlwarContact No.: 0144-270-2997E-mail: [email protected]29, Naru Marg, Harshil Tower, Alwar, Rajasthan – 301001
AmritsarContact No.: 0183-222-5519E-mail: [email protected]2nd Floor, Opposite St. Francis School, MCLEOD Road, Amritsar, Punjab – 143001
AraE-mail: [email protected]2nd Floor, Hotel Regal Complex, East Ramna Maidan Road, Ara, Bihar – 802301
BareillyContact No.: 0581-251-0957E-mail: [email protected]156, Civil Lines, Station Road, Bareilly, UP -243001
BharatpurContact No.: 05644-222-649 / 05644-222-612E-mail: [email protected]PNB House, Super Bazar, Bharatpur, Rajasthan – 302001
BhatindaContact No.: 0164-225-0414E-mail: [email protected]SCO 29-31, Model Town, Phase-1, Opposite TV Tower, Bathinda, Punjab – 151001
BhopalContact No.: 0755-255-6311E-mail: [email protected]PNB House, 1, Arera Hills, Bhopal, MP – 462011
BhubaneshwarContact No.: 0674-253-5025, 0674-253-4349, 0674-253-5073E-mail: [email protected]Deen Dayal Bhawan,4th Floor, Janpath, Ashok Nagar, Bhubaneswar, Orissa – 751009
Bihar SharifContact No.: 06112-230-714, 06112-234-039, 06112-231-820E-mail: [email protected]Ramchandrapur, Bihar Sharif, District – Nalanda, Bihar – 803101
BulandshahrContact No.: 05732-282-068E-mail: [email protected]PNB House, Yamunapuram, Bulandshahr, UP – 203001
BurdwanContact No.: 0342-266-4387E-mail: [email protected]103, GT Road, Fancy Market, 2nd floor, Burdwan, W.B. – 713101
ChandigarhContact No.: 0172-270-3758E-mail: [email protected]PNB House, SCO.31 – 42, Bank Square, Sector 17B, Chandigarh – 160017
ChhattisgarhContact No.: 0771-222-6223E-mail: [email protected]Madina Manzil, Kutchery Chowk, Raipur, Chhattisgarh
ChennaiContact No.: 044-6678-5730E-mail: [email protected]Royola Towers, 3rd Floor, New No-158, Anna Salai, Chennai – 600002
CO North EastContact No.: 0361-245-8797E-mail: [email protected]Nilgiri Mansion, Bhangagarh, GS Road, Guwahati – 781005
DarbhangaContact No.: 06272-244-774, 06272-244-921E-mail: [email protected]Commercial House, Laheria Sarai, Darbhanga, Bihar – 846001
DehradunContact No.: 0135-2710-1707E-mail: [email protected]PNB House, 1-Paltan Bazar, Dehradun, Uttarakhand – 248001
Central DelhiContact No.: 011-2575-3581E-mail: [email protected]Rajendra Bhawan, Rajendra Place, New Delhi – 110008
North DelhiContact No.: 011-2586-487E-mail: [email protected]Rajendra Bhawan, Rajendra Place, New Delhi – 110008
South DelhiContact No.: 011-2572-8133E-mail: [email protected]Rajendra Bhawan, Rajendra Place, New Delhi – 110008
DharamshalaContact No.: 01892-223-102,01892-222-116, 01892-222-051E-mail: [email protected]Near GPO, Dharamshala, HP – 176215
ErnakulamContact No.: 0484-238-4615E-mail: [email protected]PNB House, 2nd Floor, 40/1461, Market Road, Ernakulam, Kochi, Kerala – 682011
FaizabadContact No.: 05278-244-371E-mail: [email protected]Acharya Narendra Deo Nagar, Deokali Road, District Faizabad, UP-224001
GayaContact No.: 0631-222-1681E-mail: [email protected]400, AP Colony, Gaya, Bihar – 823001
GorakhpurContact No.: 0551-2337019E-mail: [email protected]Alhadpur, Opposite Tulsi Inter College, Gorakhpur, UP – 273001
HamirpurContact No.: 01972-222-349, 01972-225-989, 01972-223-526E-mail: [email protected]New Road, Hamirpur, HP – 177001
HaridwarContact No.: 01334-234-467E-mail: [email protected]Sector 4th, BHEL Complex,Haridwar, UK- 249401
HisarContact No.: 01662-247-7274E-mail: [email protected]ITI Chowk, Dabra Road, Hisar, HR – 125005
HoshiarpurContact No.: 01882-224-244E-mail: [email protected]Improvement Trust Building, Chandigarh Road, Hoshiarpur, PB
HyderabadContact No.: 040-2323-0911Email: [email protected]6-1-73, Sayeed Plaza, Saifabad,HYD – 500004
IndoreContact No.: 0731-276-4714, 262-538E-mail: [email protected]20, Sneh Nagar, Indore, MP
JabalpurContact No.: 0761-2408-636, 2403216E-mail: [email protected]1227, Napier Town, Jabalpur, MP – 482001
JaipurContact No.: 0141-274-7130, 274-7235-36E-mail: [email protected]2, Nehru Place, Tonk Road,Jaipur, Rajasthan – 302015
JalandharContact No.: 0181-222-4448E-mail: [email protected]Civil Lines,Jalandhar, PB – 144001
JammuContact No.: 0191-247-4100E-mail: [email protected]Rail Head Complex,Jammu
JhansiContact No.: 0510-232-1461E-mail: [email protected]Near Sudha Nursing Home, Kanpur Road, Jhansi, UP – 284128
JharkhandContact No.: 0651-233-1072E-mail: [email protected]Bagroy Market, Main Road,Ranchi, JH – 834001
JodhpurContact No.: 0291-243-3770, 243-1298, 243-1290E-mail: [email protected]802, Angira Darpan, 1st Floor, Chopasni Road, Jodhpur, RJ – 342003
KanpurContact No.: 0512-231-2225E-mail: [email protected]59/29 Birhana Road, Kanpur, UP – 208001
KapurthalaContact No.: 01822-220-017E-mail: [email protected]PNB House, Satyanarayan Bazar, Kapurthala, PB – 144601
KarnalContact No.: 0184-225-8457E-mail: [email protected]Bay-21-22, Sector 12, HUDA,Karnal, HR – 132001
KarnatakaContact No.: 080-2558-4509E-mail: [email protected]26 – 27 , M.G. Road, Raheja Towers,Bangalore, KA – 560001
KashipurContact No.: 05947-275-135, 275-985E-mail: [email protected]Bazpur Road, Kashipur, District Udham Singh Nagar, UK – 244713
KolkataContact No.: 033-2235-4893E-mail: [email protected]A.G. Tower, 3rd Floor, 125/1, Park Street, Kolkata – 700017
KozhikodeContact No.: 0495-274-3161E-mail: [email protected]Shathabdi Bhavan, Mini Bypass Road, PO Govindapuram, Kozhikode – 673016
KurukshetraContact No.: 01744-226-464E-mail: [email protected]Sandeep Chatha Complex, Pipli Road, Kurukshetra, HR – 136118
LucknowContact No.: 0522-228-6834E-mail: [email protected]4, Vibhuti Khand, Opposite PICUP Building, Gomti Nagar, Lucknow, UP – 226010
LudhianaContact No.: 0161-240-0053, 503-4053E-mail: [email protected]Site Number 5, Ferozepur Road, Ludhiana, PB – 141012
MandiContact No.: 01905-223-562E-mail: [email protected]M.G. Road, Mandi District,Mandi, HP – 175001
MeerutContact No.: 0121-267-1922E-mail: [email protected]LIC Building, Prabhat Nagar, Saket, Meerut, UP – 250001
MidnaporeContact No.: 0322-274-365E-mail: [email protected]Vidyasagar Road, Battala Chowk, Midnapore, WB – 721101
MoradabadContact No.: 0591-244-5043, 244-5044-46E-mail: [email protected]Ram Ganga Vihar, Ph – II, Kanth Road, Moradabad, UP – 244001
MumbaiContact No.: 022-2218-2581E-mail: [email protected]Maker Towers, F wing, 7th Floor, Cuffe Parade, Mumbai, MH – 400005
MuzaffarnagarContact No.: 0131-260-0485E-mail: [email protected]68, Kambal Wala Bagh, New Mandi, Muzaffarnagar, UP – 251001
MuzaffarpurContact No.: 0621-221-0392E-mail: [email protected]Aghoria Bazar, Muzaffarpur, Bihar – 842002
NagpurContact No.: 0712-253-4323, 252-2156E-mail: [email protected]PNB House, Kingsway, Nagpur, M.P. 440001
NoidaContact No.: 0120-242-5872E-mail: [email protected]C-13, 3rd floor, Sector 1, Noida – 201301
PatialaContact No.: 0175-231-0400E-mail: [email protected]Karam Complex, Sirhind Road, Patiala, Punjab – 147001
PatnaContact No.: 0612-222-8242E-mail: [email protected]Chanakya Tower, R- Block.Patna – 800001
PuneContact no.:  020-2613-1662, 2613-1795E-mail: [email protected]Aurora Towers, Mezzanine Floor, 9 Moledina Road,Pune Camp, Pune – 411001
RohtakContact No.: 01262-228-099E-mail: [email protected]Ram Gopal Colony, Sonepat Road,Rohtak, Haryana – 124001
SambalpurEmail: [email protected]Manorama Building, Danipalli Bhimabhoi Nagar, Budha Raja, Sambalpur – 768005
ShimlaContact No.: 0177-265-6129, 265-6089Email: [email protected]Regent House, Near Lift, The Mall, Shimla, HP – 171001
SriganganagarContact No.: 0154-246-1508, 246-1597E-mail: [email protected]PNB House, Jawahar Nagar, Meera Marg, Sriganganagar, RJ – 335001
SuratContact No.: 0261-227-0352, 227-0253E-mail: [email protected]4th floor, Tulsi Krupa Arcade, Opposite Kiran Motors, Aaimata Chowk, Surat – Bardoli Road, 395010
TrichyContact No.: 0431-252-1101Email: [email protected]PNB House, Kailasapuram,Trichy – 620014
VaranasiContact No.: 0542-250-4317Email: [email protected]S – 20/56 D, Kennedy road, The Mall, Cantonment,Varanasi, UP – 221002

CitiBank Credit Card Customer Care

CitiBank Credit Card Customer Care Details:

Contact details of CitiBank Credit Card customer care, for both NRIs and local customers, are given below. Use these numbers to get an instant resolution to all your queries.

Contact Number Purpose

1860-210-2484Credit Card Support (Local Call Charges Applicable)
+91-22-4955-2484Credit Card Support (For NRI Customers)

CitiBank Credit Card Customer Care Address:

If you are a CitiBank Credit Card customer and want to reach the bank’s customer care via post, then use the following address for both ordinary and registered post.

Address Purpose

Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai – 600002For Ordinary Post
Citibank N.A., Mail Room, No. 2, Club House Road, Chennai – 600002For Registered Post

CitiBank Complaint Escalation:

If you want to escalate your complaint, then the following mentioned levels of CitiBank Complaint Escalation will surely come handy.

Level 1

You can register your complaint or query at the given CitiBank Customer Care details. Citibank provides 24/7 customer support for it’s customer.

Level 2

If you’re not satisfied with the response received from the CitiBank customer care support, you can escalate your concern to the Head of CitiBank Customer Care Services. You need to mention the reference number provided to you in your earlier interaction with the bank, for speedy resolution. You should get a response from Head of CitiBank Customer Care Services within 5 working days.

Designation Contact Number Contact Number Email ID

Head of CitiBank Customer Care Services
1800-425-2484 (Toll-Free India Only)
+91-044-2850-1242 (Charges Applicable)Call Only between 10:00 AM to 6:00 PM IST from Monday to Friday and 10:00 AM to 02:00 PM on Saturday, except on National Holidays
[email protected]

You may also contact the Regional Nodal Officers appointed under the jurisdiction of the respective Banking Ombudsman. Please find the list of CitiBank Regional Nodal Officer given below in the page.

Level 3

If you’re still unsatisfied with the response received from the Head of CitiBank Customer Care Services and haven’t got issue resolved, you can escalate your complaint or query to the CitiBank Principal Nodal Officer. CitiBank have appointed a Principal Nodal Officer to examine customer issues and provide an impartial resolution. For an easier reference, you should mention the complaint reference number and your first contact point in the CitiBank for the concern raised.

Name Designation Contact Number Email ID Postal Address

Mr. M.Dhananjayan
Principal Nodal Officer
1800-22-0123 (Toll-Free in India Only)3970-7464 (Use Local STD Code)Call Only between 10:00 AM to 6:00 PM IST from Monday to Friday and 10:00 AM to 02:00 PM on Saturday, except on National Holidays.
[email protected]
Citibank N.A. FIFC (First International Financial Centre), 8th Floor, C-54 & 55, G Block, Bandra Kurla Complex, Bandra (East), Mumbai, Maharashtra –400051, India

Level 4

Sometimes, reaching to the Principal Nodal Officer isn’t enough and the complaint or query is still unsolved. If that’s the case, you can forward your complaint or query to the Senior Management of the CitiBank. The list of CitiBank Senior Management Officers are given below.

Level 5

Sometimes, a case become so extreme that reaching to the Senior Management doesn’t. In this case, you can forward your complaint or query to the Banking Ombudsman. Banking Ombudsman are appointed by the RBI and work freely under RBI itself.

CitiBank Regional Nodal Officers:

Regional Nodal Officers of CitiBank are mentioned below along with their branch, name, address, contact details, and area of operation.

Name Address Contact Number Email ID Branch Area of Operation

Mr. Amaresh Sri AdibhatlaCitibank N.A., Queens Plaza, S P Road, Begumpet, Secunderabad – 500003040-40005825[email protected]HyderabadAndhra Pradesh, Telengana
NandishPrabhakarCitibank N.A., 5 M. G. Road, Bengaluru – 560001080-67739326[email protected]BangaloreKarnataka
Jagat GoelCitibank N.A., SCO 132-133, 134, Sector 9C, Madhya Marg, Chandigarh – 1600170172-4687920 / 4687944[email protected]ChandigarhHimachal Pradesh, Punjab and Union Territory of Chandigarh and Panchkula, Yamunanagar and Ambala Districts of Haryana
Mr. RakeshSinghLevel 1, Gurmehar, A-12, Ring Road, South Extension Part-I, New Delhi – 110049011-41353301[email protected]Delhi/NCRDelhi, Jammu & Kashmir, Haryana (except the districts of Ambala, Yamunanagar and Panchkula), and Uttar Pradesh (only districts of Ghaziabad and Gautam Budh Nagar)
Mr. Bipin SalunkheCitibank N.A., Times Square IT park, Wing B, Unit No 1, Andheri – Kurla Road, Marol, Andheri East, Mumbai – 400059022-61534052[email protected]MumbaiMaharashtra, Goa
Mr. John KoshyCitibank N.A., 7th Floor, Acropolis, No. 148, Dr. Radhakrishnan Salai, Mylapore, Chennai – 600004044-66890076[email protected]ChennaiTamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
Mr. Arjun MitraCitibank N.A., 9 Brabourne Road, Kolkata – 700001033-44095002[email protected]KolkataOrissa, West Bengal, Sikkim
Mr. Rohit MehraCitibank N.A., Ground Floor, Kalapurnam, Near Muncipal market, C G Road, Ahmedabad079-40015715[email protected]AhmedabadGujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
Mr. Saurabh MehrotraCitibank N.A., Amren House, 17/1, Ashok Marg, Lucknow – 2260010522-4031203[email protected]Lucknow / KanpurUttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar), Uttaranchal
Puneet PanchaityCitibank N.A., 38/1581 Fotofast House, M G Road, Ernakulam, Kochi – 6820350484-4196512[email protected]Kochi/TrivandrumKerala and Union Territory Of Lakshadweep, Union Territory of Puducherry (Only Mahe Region)
Ms. Shilpi BansalCitibank N.A., Ground floor, Bhagwati Bhawan, Near Government Hostel Crossing, M I Road, Jaipur – 3020010141-4053213[email protected]JaipurRajasthan
Mr. Dheeraj ParasharCitibank N.A., 133, Zone-1, Kay Kay Business Centre, M.P Nagar, Bhopal – 4620110755-6678017[email protected]BhopalMadhya Pradesh, Chhattisgarh

CitiBank Senior Management Contact Details:

If you want to get in touch with the senior management of CitiBank, then you can use the following discussed details including – Name, Designation, Contact Details, and Address.

Name Designation Contact Number Email ID Address Timings

Arjun ChowdhryHead – Credit Cards & Personal Loans044-42292881 / 2[email protected]Citibank N.A., No. 2, Club House Road, Chennai – 600002Mon to Sat, 10:00 AM to 6:00 PM
Anand ChopraMD & Head – Operations & Technology, South Asia044-42292881 / 2[email protected]Citibank N.A, No. 2, Club House Road, Chennai – 600002Mon to Sat, 10:00 AM to 6:00 PM
Sharad MohanCountry Head, Global Consumer Group044-42292881 / 2[email protected]Citibank N.A, No. 2, Club House Road, Chennai – 600002Mon to Sat, 10:00 AM to 6:00 PM
Pramit JhaveriChief Country Officer044-42292881 / 2[email protected]Citibank N.A, No. 2, Club House Road, Chennai – 600002Mon to Sat, 10:00 AM to 6:00 PM

Contact Details of Banking Ombudsman:

If you are looking for the contact details of Banking Ombudsman, then you can use the below mentioned information. It comprises of Centre, Address, Contact Details and Area of Operation.

Centre Area of Operation Contact Number Fax Number Email ID Address

AhmedabadGujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu26582357 / 26586718079-26583325[email protected]C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmedabad – 380009
BangaloreKarnataka22210771 / 22275629080-22244047[email protected]C/o Reserve Bank of India, 10/3/8, Nrupathunga Road, Bangalore – 560001
BhopalMadhya Pradesh, Chhattisgarh2573772 / 25737760755-2573779[email protected]C/o Reserve Bank of India, Hoshangabad Road, Post Box No.32, Bhopal – 462011
BhubaneswarOrissa2396207 / 23960080674-2393906[email protected]C/o Reserve Bank of India, Pt. Jawaharlal Nehru Marg, Bhubaneswar – 751001
ChandigarhHimachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar and Ambala Districts of Haryana2721109 / 27210110172-2721880[email protected]C/o Reserve Bank of India, New Office Building, Sector-17, Central Vista, Chandigarh – 160017
ChennaiTamil Nadu, Union Territories of Puducherry (except Mahe Region), Andaman and Nicobar Islands25399170 / 25395963 / 25399159044-25395488 [email protected]C/o Reserve Bank of India, Fort Glacis, Chennai – 600001
GuwahatiAssam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura2542556 / 25404450361-2540445[email protected]C/o Reserve Bank of India, Station Road, Pan Bazar, Guwahati – 781001
HyderabadAndhra Pradesh23210013 / 23243970040-23210014[email protected]C/o Reserve Bank of India, 6-1-56, Secretariat Road Saifabad, Hyderabad – 500004
JaipurRajasthan2570357 / 25703920674-2393906[email protected]C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No.12, Jaipur – 302004
KanpurUttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar), Uttaranchal2306278 / 23030040512-2305938[email protected]C/o Reserve Bank of India, M.G. Road, Post Box No.82, Kanpur – 208001
KolkataWest Bengal, Sikkim22306222 / 22305580033-22305899[email protected]C/o Reserve Bank of India, 15, Netaji Subhas Road, Kolkata – 700001
MumbaiMaharashtra, Goa24924607 / 24960893022-24960912[email protected]C/o Reserve Bank of India, Garment House, Ground Floor, Dr. Annie Besant Road, Worli, Mumbai – 400018
New DelhiDelhi, Jammu and Kashmir, Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamunanagar and Ambala Districts)23725445 / 23710882011-23725218[email protected]C/o Reserve Bank of India, Sansad Marg, New Delhi – 110001
PatnaBihar, Jharkhand2322569 / 23237340612-2320407[email protected]C/o Reserve Bank of India, Patna – 800001
ThiruvananthapuramKerala, Union Territory of Lakshadweep, Union Territory of Puducherry (Only Mahe Region)2332723 / 23239590471-2321625[email protected]C/o Reserve Bank of India, Bakery Junction, Thiruvananthapuram – 695033

CitiBank Customer Care for NRI Customers:

For NRI customers, CitiBank Customer Care can be reached via following mentioned information. They can get their queries resolved related to post account opening and pre account opening.

Contact Number Country

1800-252-856Australia (Toll-Free)
8000-4884 (Post Account Opening)Bahrain (Toll-Free)
1800-248-4674 (Pre Account Opening)1866-703-2462Canada (Toll-Free)
8000-172-122 (Pre Account Opening)800-035703463 (Post Account Opening)UAE (Toll-Free)
800-908-413Hong Kong (Toll-Free)
1-800-225-721165-62257211 (Post Account Opening)800-101-2342 (Pre-Account Opening)Singapore (Toll-Free)
1800-65-6196Thailand (Toll-Free)
0800-032-248400-800-2484-24840808-101-7384 (Pre Account Opening)Europe (Toll-Free from UK Only)Europe (Toll-Free)Europe (Toll-Free)
1-800-248-46741866-703-2462 (Pre Account Opening)USA (Toll-Free)
[email protected]Email for Pre-account Opening Queries for NRI Customers

CitiBank International Mailing Addresses for NRI Customers:

For CitiBank NRI customers, the international mailing address is mentioned below.

Address Country

Citibank NRI Business, Citibank House, Al Seef District, PO Box 548, Kingdom of BahrainBahrain
Citibank NRI Service, Al Wasl Building, 7th Floor, Oud Metha, PO Box 749, Dubai, UAEDubai, UAE
Citibank Singapore Ltd., NRI Business Center, 8 Marina View, Asia Square Tower 1, #21-00, Singapore – 018960Singapore
Citibank NRI, PO Box 431, New York, NY – 10013USA

Note: Please do not send USD (or any foreign currency) cheques or cash to this PO Box address.

HDFC Bank Credit Card Customer Care Number

Credit Card Customer Care Toll-Free Numbers for HDFC Bank:

There are varied ways through which you can get in touch with HDFC customer care such as chat, email, and telephone. The toll-free number for HDFC Bank is a perfect and easy way of getting in touch with the customer care and getting your queries resolved.

Contact Number Cities

1800 – 425 – 4332 (Toll free from BSNL and MTNL landlines customers)Agra, Ajmer, Allahabad, Bareilly, Bhubaneshwar, Bokaro, Cuttack, Dhanbad, Dehradun, Erode, Guwahati, Hisar, Jammu and Srinagar, Jamshedpur, Jhansi, Jodhpur, Karnal, Kanpur, Madurai, Mangalore, Mathura, Meerut, Moradabad, Muzaffarpur, Mysore, Pali, Patiala, Patna, Rajkot, Ranchi, Rourkela, Salem, Shimla, Siliguri, Silvassa, Surat, Trichy, Udaipur, Varanasi

HDFC Bank Credit Card Customer Care Number by Cities:

Irrespective of the city, HDFC Bank has around the clock credit card customer care number. All you need is to dial the customer care number, while sitting in any of the mentioned cities, and get prompt resolutions for your credit card queries.

Contact Number Cities

6160 – 6161Ahmedabad, Bengaluru, Chennai, Delhi / NCR, Hyderabad, Mumbai, Kolkata, Pune, Lucknow, Chandigarh, Kochi, Indore, Jaipur
1860 – 266 – 6161Patna

HDFC Bank Credit Card Customer Care Number by States:

Irrespective of the Indian states, HDFC Bank has around the clock credit card customer care number. All you need is to dial the customer care number, while sitting in any of the mentioned Indian states, and get prompt resolutions for your credit card queries.

Contact Number States

1800 – 345 – 3333 (Toll free for BSNL landlines users)Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura
1800 – 180 – 4333 (Toll free for BSNL landlines users)Himachal Pradesh, Jammu & Kashmir
1860 – 266 – 6161Bihar, Jharkhand
983 – 107 – 3333Andaman and Nicobar Islands, Sikkim, West Bengal
994 – 949 – 3333Andhra Pradesh
995 – 719 – 3333Assam
989 – 060 – 3333Maharashtra (excluding Mumbai)
989 – 060 – 3334Goa
989 – 827 – 1111Gujrat
999 – 624 – 3333Haryana
994 – 586 – 3333Karnataka
989 – 566 – 3333Kerala
989 – 360 – 3333Madhya Pradesh, Chhattisgarh
993 – 790 – 3333Orissa
984 – 067 – 3333Tamil Nadu, Pondicherry
981 – 533 – 1111 Punjab
987 – 500 – 3333Rajasthan
993 – 590 – 3333Uttarakhand

Common queries

What is the status of my HDFC Credit card application?

If you have recently applied for an HDFC Credit Card and you are wanting to check the status of your credit card application, you can check it in three different ways.

a) Call up the Customer Care and provide them with the reference number of your application

b) You can check the status of your HDFC Credit Card online here

SBI Credit Card Customer Care

Credit Card Customer Care Numbers for State Bank of India:

In case you have any query related to your SBI Credit Card, feel free to dial the following mentioned numbers to get in touch with SBI Credit Card Customer Care Number to get your queries resolved.

Contact Number Type

1860 – 180 – 1290 Toll-Free
1800 – 180 – 1290 Toll-Free (IVR)
390 – 202 – 02 Chargeable (Prefix Local STD Code)
1800 – 11 – 2211 Toll-Free
1800 – 425 – 3800 Toll-Free
080 – 2659 – 9990 Chargeable

SBI Credit Card Customer Care Numbers by Cities:

If you are living in the following mentioned cities and you have any query related to SBI credit card, then you can dial the below-mentioned contact numbers to get in touch with SBI Credit Card Customer Care.

Contact Number City

080 – 2594 – 3030Bangalore
011 – 2336 – 1631011 – 2334 – 5756011 – 2336 – 1070Delhi
022 – 2644 – 5532022 – 2644 – 5533Mumbai
044 – 2821 – 4635Chennai
040 – 2475 – 6925Hyderabad

Customer Care Number for IRCTC SBI Credit Card:

If you have IRCTC SBI Credit Card and you have any query related to your card, then you can dial below mentioned numbers to have a word with customer care and get your queries resolved.

Contact Number Type

1800 – 180 – 1295 Toll-Free (BSNL / MTNL Landline Customers Only)
390 – 212 – 12 Prefix Local STD Code

SBI Credit Card Customer Care through SMS:

If you have SBI credit card and you have a query, you can SMS your query at the following numbers and SBI Credit Card Customer Care will assist you with your queries.

Contact Number Type

SMS HELP to 5676791Get Your Account Info (Send SMS from Your Mobile Number Registered with SBI)
SMS PROBLEM to 9212500888Get a Call Back from SBI within 24 Hours

SBI Credit Card Customer Care through Fax:

Use the mentioned contact numbers to fax your documents and applications to SBI Credit Card Customer Care.

Contact Number Type

0124 – 256 – 7131For Send SBI Card Application and Documents
0124 – 399 – 2794For Corporate Cards

Contact Number of SBI Nodal Officer:

If you are not happy with the services of SBI and you want to share your grievances, then you can get in touch with SBI Nodal Officer. If you have anything to share, make sure you have used the following address to contact SBI Nodal Officer.

Name Designation Address

Mr. Saurabh Gaur
Senior Manager
DLF Infinity Towers, Tower C, 10th –12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon – 122002, Haryana, India

Contact Number of SBI Principal Nodal Officer:

Just in case you are still not satisfied with the solution, you can get in touch with SBI Principal Nodal Officer at the following given address and fax number.

Address Fax Number

General Manager, Customer Service, State Bank of India, State Bank Bhavan, 6th Floor, Madam Cama Road, Mumbai – 400021
022 – 22742431

Contact Details of SBI Customer Care Department:

Customer Care department is there to resolve all your queries, make sure you have contacted them at the mentioned number. You can also reach them with your queries & doubts via mentioned email address and fax number.

Contact Number E-mail ID Address Fax Number

022 – 2202 – 9456
[email protected]
Customer Service Department, State Bank of India, State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai – 400021
022 – 2274 – 2431

Contact Details of SBI Chairman:

You can contact SBI Chairman at the below mentioned address and for your convenience, you can also fax him at the given fax number.

Address Fax Number

The Chairman, State Bank of India, State Bank Bhavan, Madam Cama Road, Mumbai – 400021
022 – 2274 – 2430

Canara Bank Credit Card Customer Care

Canara Bank Credit Card Customer Care Number:

If you are struggling with any issue related to your Canara Bank Credit Card, then you can simply do so by calling on Canara Bank Credit Card Customer Support Contact Number, forwarding an email, or posting a letter to the Canara Bank Credit Card Division.

1800-425-001824×7 Customer Care for Credit Card Queries (Works all the days except on 15th Aug, 2nd Oct & 26th Jan)
[email protected]Customer Care E-mail Support
CANARA BANK CARD DIVISION, Naveen Complex, 5th Floor, No. 14, M G Road, Bangalore – 560001, IndiaPostal Address of Credit Card Division

Customer Care for Credit Card Hot-listing:

If you lost your Canara Bank Credit Card, you can hotlist your lost credit card by simply calling Canara Bank Credit Card Hot-listing Support. You can contact for credit card hot-listing via 24/7 contact number or by sending a message. Canara Bank have provided separate support for  VISA and MasterCard.

Credit Card Hotlisting for VISA CardsSend BLOCK<space> CAN<space>Card Number (Last four digits only) to 575758
24/7 Hotlisting Number for VISA Cards1800-222-884
Credit Card Hotlisting for MasterCard CardsSend CAN<space>HOTLISTCC<space>Card Number<16 digits>Date of Birth<yyyymmdd> to 5607060
24/7 Hotlisting Number for MasterCard Cards1800-425-0018

Note: The customer shall send the following SMS from his registered mobile number to. On hot-listing the card successfully, the cardholder gets confirmatory SMS Alert from the Bank.

Contact Details of Canara Bank Customer Care Head Office:

If your query or complaint that you have shared with Customer Support have not been resolved within a week, then you can contact Canara Bank Customer Support Head Office. Given below is the contact numbers for the Head Offices.

080- 2222 – 1581080- 2222 – 1582080- 2222 – 0490080- 2222 – 0491080- 2222 – 1788080- 2222 – 1789080- 2222 – 1790080- 2222 – 1984080- 2222 – 1985080- 2222 – 1986Head Office Customer Care Contact Number

Missed Call Alert Service for Credit Card:

Canara Bank have also provided Missed Call Alert Service that you can use to get some instant information related to your credit card account. All you need to do is simply give a miss call on the respective contact number.

Missed Call Alert NumberService
0 9015 483 483To Enquire the Account Balance in English
0 9015 734 734To Enquire the last 5 Transactions in English
0 9015 613 613To Enquire the  5 Transactions in Hindi

Contact Detail of Canara Bank Nodal Officers:

If you query or complaint hasn’t been resolve even after contacting the Customer Support Head Office, then you can further escalate your query or complaint to the Canara Bank Nodal Officers in your region.  Contact Details for Grievances Complaints: Customer Care Support at Head Office: Contact Details of Principal Grievance Redressal Officer at Head Office:

CO  NAMEEPBX NO.  / TELEPHONE NO& EMAIL ID OF CUSTOMER SERVICE SECTIONHead Office E-mailNODAL  EXECUTIVEDESG.NODAL  EXECUTIVE  EMAILNODAL  EXE MOB NO.TEL  NO.
HEAD OFFICE080- 22115526  / 22484607[email protected] / [email protected]SRI. VENKATESWARA RAO KAGM[email protected]9441928587080-22239112
AHMEDABAD079-26579600 / 26574852 / 9099909336[email protected] / [email protected]SMT MALATHY RAJAGOPALANDM[email protected]8238011207079-26577946
BANGALORE080- 25588641 / 25589520 /9449051962[email protected]SRI D BKULKARNIDM[email protected]9449051962080-25589520
BHOPAL0755- 2576548  /8989989198[email protected] / [email protected]SRI SANDEEP VERMAAGM[email protected]98262911710755-2559887
BHUBANESHWAR0674-2390807 /2392621  9438885413[email protected] / [email protected]SRI RAVINDRAKUMARDM[email protected]94388854100674-2391502
CHANDIGARH0172-2600008 / 2605239  8727900469[email protected] / [email protected]SRI SANTOSH K MOHAPATRADM[email protected]87279003870172-2601829
CHENNAI044- 24345839/ 24349936/9445059227[email protected] / [email protected]SRI NARASIMHAN RDM[email protected]9445059208044-24349351
DELHI011- 26293211 26293103/8527092642[email protected] / [email protected]SRI SAMIR DUTTADM[email protected]9717480303011-26283266
GUWAHATI0361-2466812/ 2466817/8811087036[email protected] / [email protected]SRI SANTANU SAHADM[email protected]70860876500361-2529900
HYDERABAD040-23436920/8332968398[email protected] / [email protected]SRI NADAMUNI T VAGM[email protected]8332968363040-23436907
JAIPUR0141-2222944/ 2222990/7726008960[email protected] / [email protected]SRI SUBHASH CHAND GULATIDM[email protected]73000977350141-2229823
KARNAL0184-2251033 / 2251033/ 8572801740[email protected] / [email protected]SRI DHIR SINGHDM[email protected]85728023190184-2250027
KOLKATA033-22831511 / 22806061/ 8334995234[email protected] / [email protected]SRI MANOJKUMAR DASDM[email protected]8334997863033-22831517
LUCKNOW0522-2302604 / 2307601/ 8756993555[email protected] / [email protected]SRI PRADEEP SAXENADM[email protected]87569936000522-2303207
MADURAI0452-2332120/ 2337530/2335988/ 9489046440[email protected] / [email protected]SRI SANTHANAM TDM[email protected]94890465270452-2339912
MANGALORE0824-2443920 / 2428793/ 9480843922[email protected] / [email protected]SRI MANJUNATH B GAGM[email protected]94482524040824-2440319
MUMBAI022-26535354/26535373 26728609/ 8450979694[email protected] / [email protected]SRI V L SAPKALEAGM[email protected]9004820154022-26535323
PATNA0612-2320594 / 2320109/ 7763819921[email protected] /  [email protected]SRI KHAN M HDM[email protected]77638199090612-2322029
PUNE020-25530621/2331752 / 25530601/ 7755991381[email protected] / [email protected]SRI SHARMA R KDM[email protected]7410042445020-25530630
RANCHI0651-2331934/8406044222[email protected] / [email protected]SRI RAJNIKANTAGM[email protected]87279004360651-2330528
TRIVANDRUM0471-2331647/2320246/ 2331905/ 8281991590[email protected] / [email protected]SRI SREEKUMAR SDGM[email protected]82819915050471-2324331
VIJAYAWADA0866-2428853 / 2428881/ 8333813809[email protected] / [email protected]SHRI P BHASKAR RAODM[email protected]833398930340866-2428868

Contact Details for Grievances Complaints:

Circle OfficeAddressTelephone NumberE mail Address
AgraCircle OfficeNo. 71, Nehru NagarM G RoadAgra-2820020562-2855003FAX : 0562-2855002[email protected][email protected]
AhmedabadCircle OfficeP B No. 4070Narayan Chambers BldgGround FloorNear Nehru BridgeAshram RoadAhmedabad079-26574852FAX: 079-26578571[email protected][email protected]
Bangalore -MetroCircle OfficeSpencer TowersNo. 86 M G RoadBangalore 560001080-25589520080-25588641 EXT 143FAX: 080-25586074[email protected][email protected]
Bangalore- RuralCircle OfficeSpencer TowersNo. 86 M G RoadBangalore 560001080-25327034080-25591474080-25590391FAX: 080-25320390[email protected][email protected]
BhopalCircle OfficeParyawas Bhavan,Block no 35th Floor Arera HillsJail RoadBhopal-4620110755-2576548FAX: 0755-2765966[email protected][email protected]
BhubaneshwarCircle Office1st Floor, Red Cross BhavanSachivalaya MargBhubaneshwar-7510070674-2392621FAX: 0674-2393012[email protected][email protected]
CalicutCircle OfficeCanara Bank Building18/395, Samooham RoadChalappuramCalicut-6730040495-23061160495-2700686FAX- 0495-2702829[email protected][email protected]
ChandigarhCircle OfficeCircle Office Building3rd Floor, Plot No. 1Sector 34 AChandigarh-1600220172-26026980172-2602285FAX: 0172-2604268[email protected][email protected]
ChennaiCircle Office508,1, AnnasalaiChennai-600018044-24327025FAX- 044-24323722[email protected][email protected]
CoimbatoreCircle Office166, Tiruvenkataswamy Road(W) R S PuramCoimbatore-6410020422-2558410Fax: 0422-2540950[email protected][email protected]
DehradunCircle OfficeNo. 29, Anekant PlaceRajpur RoadDehradun ( UP) 2480010135-2651110FAX: 0135-2658752[email protected][email protected]
DelhiCircle OfficeG M Sector 38Ansal TowerNew Delhi- 110019011-26418058FAX: 011-26286075[email protected][email protected]
GoaCircle Office1st Floor, Mathias Plaza18th June RoadPanajiGoa-4030010832-22320130832-2225123FAX: 0832-2225123[email protected][email protected]
GulbargaCircle OfficePB No. 83, 1st FloorKhuba ComplexStation RoadGulbarga-58510208472-263344FAX: 08472-263341[email protected][email protected]
GuwahatiCircle OfficeDwarakapuri, 1st FloorSoniram Bora PathBora Service, UlubariGuwahati-7810070361-2466812FAX: 0361-2466816[email protected][email protected][email protected]
HubliCircle Office1st Floor, Ankush ArcadeM A Building, B N NagarStation RoadHubli-5800200836-2358811FAX : 0836-2358812[email protected][email protected]
HyderabadCircle OfficeP B No.1000,Opp MLA QuartersHimayat nagarHyderabad-500029040-23436915FAX – 040-23222709[email protected][email protected]
JaipurCircle OfficeSPL-1A, Gopinath MargNear MLA’s QuartersJaipur-3020010141-2229823FAX: 0141-2222883[email protected][email protected][email protected]
KarnalCircle OfficeP O No. 22, Plot No. 88&89Dayal Singh Public SchoolKarnal-1320010184-2205019FAX – 0184-2205245[email protected]
KolkataCircle OfficePB No. 9087,21 6th FloorCamic StreetKolkata-700016033-22831511FAX: 033-22831500[email protected][email protected]
LucknowCircle OfficeVipin KhandNear Sangeetha Natya AcademyGomatinagarLucknow-2260100522-2304584FAX: 0522-2302506[email protected][email protected]
MaduraiCircle OfficeSt. Marys CampusEast Veli StreetMadurai-6250010452-2337530FAX: 0452-2334567[email protected][email protected][email protected]
MangaloreCircle OfficeCanara Bank BuildingLight House HillBalmatta RoadMangalore-5730010824-24245760824-2443920FAX: 0824-242694FAX: 0824-2421787[email protected][email protected]
MeerutCircle OfficePrasad House,144-145Delhi Road( Near Ajanta Cinema)Meerut-2500020121-2604547FAX: 0121-2604290[email protected][email protected][email protected]
MumbaiCircle OfficeCanara Bank BuildingC 14, G BlockBandra Kurla Complex,Bandra EastMumbai-400051022-26728366[email protected][email protected]
MysoreCircle Office26-A, Guest House RoadCanara Bank Building(Upstairs) NazarbadMysore-5700100821-2528225FAX: 0821-2528217[email protected][email protected]
NagpurCircle Office3rd Floor, GumanResidency Road,Sadar BazaarNagpur-4400010712-2567296FAX: 0712-2554985[email protected][email protected]
PatnaCircle OfficeP B No. 193,Luv/Kush TowersExhibition RoadPatna-6000010612-2321047FAX- 0612-2320572[email protected][email protected]
PuneCircle OfficeP B No. 726,Ganatra Chambers4th Floor,571,Sadashiv PetLaxmi RoadPune-411030020-24478405FAX: 020-24456827[email protected][email protected]
RanchiCanara Bank, Circle OfficeKaushalya ChambersP P Compound, Main RoadRanchi-834001 (JharKhand)0651-2331752FAX: 0651-2331706[email protected]
ShimogaCircle OfficeP B No. 123 Nelli SoudhaKuvempu RoadShimoga-57720108182-220341FAX: 08182-270674[email protected][email protected]
TrichyCircle OfficeCity Towers No. 1Royal RoadCantonmentTrichy-6200010431-2410909FAX: 0431-2410420[email protected][email protected]
TrivandrumCircle OfficeTC 26/273 (1) M B RoadP B No. 5604Trivandrum-6930390471-2326285FAX: 0471-2331355[email protected][email protected]
VishakpatnamCircle OfficeH No. 28’14-1 RB 2041SuryabhagVishakpatnam-5300200891-2547920FAX- 0891-2547911[email protected][email protected]
RemittanceFrom abroadVostro Section -CPCNo.11 Homjee StreetVarma ChamberFortMumbai-400001022-22664255022-22661348[email protected]
RemittanceFrom abroadSwift SectionT&IO WingMaker Chamber- III7th floorNariman PointMumbai-400021022-22873948[email protected]
IRCTC MatterCancard Acquiry Section4th FloorSpencer TowerM G RoadBangalore-560002080-25582892080-25582470[email protected]
NEFT CENTRENEFT CentreClearing SectionAdimarzban Street,Ballard Estate, FortMumbai-400038022-22690465022-22690581022-22690606[email protected][email protected][email protected]
RTGS PaymentGatewayRTGS Payment GatewayCanara BankIntegrated TreasuryMaker Chamber III7th FloorNariman PointMumbai 4000021022-22831263022-22024256022-22831252022-22831282022-22852689022-22852690022-22831315(Ext-327)FAX- 022-22853957[email protected][email protected]

Customer Care Support at Head Office:

SectionAddressTelephone NumberE mail Address
Card Division Customer Relation SectionCanara BankCustomer Relation SectionCard DivisionSpencers TowersNo 86, MG RoadBangalore 560001Board Number080-25588748080-25593309080-25582470080-25580589Section :080-2558417118004252470[email protected][email protected][email protected]
ATM Switch Room HOFor hot listing the cardATM Switch RoomNaveen ComplexM G RoadBangalore 5600011800425600018004257000080-25329113[email protected]
Internet Mobile Banking5th Floor, Naveen Complex14 M.G. RoadBangalore 560001080-25129441[email protected][email protected]
Can SecurePS&ADC,Internet Banking Group1st Floor DITNaveen ComplexMG RoadBangalore 560001080-25582516080-25580625( Extn 229)[email protected]
Call CentreMCRM SectionSP&D Wing, HOJ C RoadBangalore 56000218004250018[email protected]
PensionCPPC ( Pension)Spencer TowerM G RoadBangalore 560001080-25596693080-23567671080-23567670FAX: 080-23567671[email protected][email protected]
Venture Refo Tech( For hot listing credit card)Only for hot listing credit card( providing card number is a must)1800222884
Customer Service Section HOCanara BankCustomer Service SectionSP&D Wing112, J C RoadHead OfficeBangalore 560002080/22221581 Extn: 226080/2211552618004251906[email protected]

Contact Details of Principal Grievance Redressal Officer at Head Office:

NameShri K V Shaji
DesignationGeneral Manager, Strategic Planning & Development Wing
Postal AddressHead Office, 112, J C Road, Bangalore – 560002
Contact Number080  2210 4375/2211 5526
E-mail Address[email protected] / [email protected]

Syndicate Bank Credit Card Customer Care

Syndicate Bank Credit Card Customer Care Number:

If you have Syndicate Bank Credit Card and you have some queries & doubts, you can have a prompt resolution by contacting the customer care department at the below mentioned numbers.

Contact Number  Type

080 – 2663-9966Credit Card Related Query (10:00 AM to 5:00 PM on All Working Days)
080 – 2663 – 9968Credit Card Related Query (10:00 AM to 5:00 PM on All Working Days)
1800 – 225 – 092Credit Card Hot Listing (Toll-Free for BSNL/MTNL Landline Customers Only)
022 – 4042 – 6003Credit Card Hot Listing (Chargeable)

Syndicate Bank Credit Card Customer Care E-mail:

Syndicate Bank Credit Card customer care personnel can also be reached via the below mentioned email address.

Credit Card Support E-mail Address

[email protected]

Syndicate Bank Credit Card Customer Care Fax Number:

In addition to email address, if you want to know about the documentation related to credit card and applications, the customer care executives can be reached via below mentioned fax number as well.

Contact Number Type

080 – 2663 – 9970To Send Credit Card Applications & Documents

Syndicate Bank Credit Card Customer Care Postal Address:

You can also send your queries and doubts to Syndicate Bank Credit Card customer care via letter and their postal address is mentioned below.

Address

No. 69, 1st Floor, 9th Main Road 3rd Block Jayanagar Bangalore – 560011 (India)

Contact Details of Syndicate Bank Principal Nodal Officer:

Syndicate Bank consumers can reach Syndicate Bank Principal Nodal Officer at the mentioned address. For the convenience of customers, telephone number, fax number, and email address are also mentioned.

Name Designation Tel No. Fax No. E-mail ID Address

Mr. H. Bhaskar
General Manager
080 – 2226 – 0281
080 – 2220 – 8960
[email protected]
Syndicate Bank, Corporate Office, Planning & Development Department, Syndicate Bank Building, 2nd Cross, Gandhinagar, Bangalore – 560009

Syndicate Bank Credit Card Customer Care Details for NRI Customers:

If you are an NRI and a customer of Syndicate Bank Credit Card, then you can use the following contact details including – telephone number, fax number, email address, and postal address to get in touch with the Syndicate Bank Credit Card customer care.

Tel No. Fax No. E-mail Postal Address

+91-022-2218-9606+91-022-2218-1552+91-022-2218-1780 (IST 10:00 am to 05:00 pm)
+91-022-2216-1537+91-022-2218-1622+91-022-2215-1596
[email protected]
SyndicateBank, Treasury & International Banking Department, International Division, Maker Towers ‘F’, 2nd Floor, Cuffe Parade, Colaba, Mumbai – 400005 (India)

Syndicate Bank Regional Offices:

If you are looking for regional offices and contact details of Syndicate Bank, then use the following mentioned information.

Region Address City (State) Contact Number

AgraPadam Business Park, Ground Floor, Sector 12A, Avas Vikas Sikandra Yojna – 282007Agra (Uttar Pradesh)0562 – 260 – 0381
AhmedabadNeptune Towers, Opp. Nehru Bridge, Ashram Road – 380009Ahmedabad (Gujrat)079 – 2658 – 9082
AnantapurSreenivasa Nagar – 515001Anantapur (Andhra Pradesh)085 – 5424 – 5497
Bangalore NorthNo. 110, Radha Vittala Mansions, R V Road, V V Puram – 560004Bangalore (Karnataka)080 – 2242 – 0969
Bangalore South1st Floor, Anand Bhavan, Nettakallappa Circle,Market Road, Basavanagudi – 560004Bangalore (Karnataka)080 – 2242 – 1969
Belgaum1560, Maruthi Galli, Kirloskar Road – 590001Belgaum (Karnataka)0831 – 245 – 1584
BellaryD No. 26 & 27, Janaki Towers, Kappagal Road – 583104Bellary (Karnataka)083 – 9225 – 5729
BhopalShikhar Varta, 04, Indira Press Complex Zone-1, Maharana Pratap Nagar – 462011Bhopal (Madhya Pradesh)0755 – 255 – 1244
BhubaneswarF4, Indradhanu Market Complex, IRC Village, Nayapalli – 751015Bhubaneswar (Odisha)0674 – 255 – 1506
BijapurPlot No.36, Ward No 6B, Trimurti Nagar, Managuli Byepass Road – 586109Bijapur (Karnataka)083 – 5226 – 7101
ChandigarhSCO No. 206 – 207, Sector 34A – 160036Chandigarh0172-2728603
Chennai1st Floor, Leelavathi Building, No. 69, Armenian Street – 600001Chennai (Tamil Nadu)044-25231188
Coimbatore105-106, Ponnurangam Road (West), R S Puram – 641002Coimbatore (Tamil Nadu)0422-2545951
Delhi ISarojini House, 6, Bhagwan Das Road – 110001New Delhi (Delhi NCT)011-233884432
Delhi IISarojini House, 6, Bhagwan Das Road – 110001New Delhi (Delhi NCT)011-233884432
Ernakulam1st Floor, Pioneer Towers, Shanmugham Road – 682031Ernakulam (Kerala)0484-2367063
FaridabadNo. 48, Neelam Bata Road, Bhadana Bhawan – 121001Faridabad (Haryana)0129-2434873
GhaziabadMahalaxmi Mall, 1st floor, C-2, RDC, Rajnagar – 201002Ghaziabad (Uttar Pradesh)0120-2820440
Guwahati2nd Floor, D & H Tower, Maniram Dewan Road, Bamuni Maidam – 781021Guwahati (Assam)0361-2654465
Hubli52 A, Shanbhag Building, Unakal Cross, Sainagar Road – 580031Hubli (Karnataka)0836-2277191
Hyderabad (Rural)No. 6-2-915, II Floor, West Block, Administrative Building, Hyderabad Metro Water Supply & Sewerage Board, Khairatabad – 500004Hyderabad (Andhra Pradesh)040-23310005
Hyderabad (City)No. 6-3-915, II Floor, West Block, Administrative Building, Hyderabad Metro Water Supply & Sewerage Board, Khairatabad – 500004Hyderabad (Andhra Pradesh)040-23322873
JaipurD.L. Towers, 3A, Vidyashram Institutional Area, J L Nehru Marg – 302015Jaipur (Rajasthan)0141-2700261
Kannur2nd Floor, KMS Building Fort Road – 670001Kannur (Kerala)0497-2706043
KarwarSyndicate House, Main Road – 581301Karwar (Karnataka)08382-223126
KolkataSyndicate Bank Building, 651, Anandapur, E M Bypass – 700107Kolkata (West Bengal)033-24435773
Lucknow3 rd Floor,Halwasiya Building, 24, M G Road,Hazratganj – 226001Lucknow (Uttar Pradesh)0522-2613686
Ludhiana17D/18 D, Model Town Extension, Block D, 2nd Floor – 141003Ludhiana (Punjab)9530902363 / 0161-2491500
MaduraiClaret Plaza, 145, Melakkal Main Road, Kochadai – 625016Madurai (Tamil Nadu)0452-2383370
Mangalore2nd Floor, Syndicate Bank Building,Light House Hill Road, Hampankatta – 575001Mangalore (Karnataka)0824-2444534
Meerut140/1, Bhawani Puram, University Road – 250004Meerut (Uttar Pradesh)0121-2600065
MoradabadCivil Lines – 244001Moradabad (Uttar Pradesh)0591-2552100
Mumbai IMaker Tower No.E, II Floor, Cuffe Parade, Colaba – 400005Mumbai (Maharashtra)022-22154132
Mumbai IIWard ‘P’(South), 6th Floor, Kamala Charan Building,Near Jawahar Nagar Phatak, Goregaon West – 400062Mumbai (Maharashtra)022-28744240 / 28746237
MysoreYajamana Arcade, 1017, G & H Block, Panchamantra Road, Kuvempunagar – 570023Mysore (Karnataka)0821-2461167
Nagpur1st Floor, 90 Canal Road, Ramdaspeth – 440010Nagpur (Maharashtra)0712-2451628
NelloreFlat No. 5, Ritwik Enclave, Om Shanthi Towers, A.K. Nagar Post – 524004Nellore (Andhra Pradesh)0861-2323171
OngoleNo. 370-1-407/12, 1st Floor, 2nd Lane, Bhagyanagar – 523001Ongole (Andhra Pradesh)08592-283402
PanajiIndira Apartments, 4th Floor, Caetano Albuquerque Road – 403001Panaji (Goa)0832-2424083
Patna2nd Floor, Maurya Tower, Maurya Lok Complex, Dak Bunglow Road – 800001Patna (Bihar)0612-2203678
PuneBharati Vidyapeeth Bhavan, Lal Bahadur Shastri Marg – 411030Pune (Maharashtra)020-24337949
SalemPlot No. 15/20, 1st Floor, Indira Gandhi Road, Fairlands – 36016Salem (Tamil Nadu)0427-2331800 / 9443672525
Shivamogga1st Floor,Sanman Regency, 3rd Cross,Garden Area, Nehru Road – 577201Shivamogga (Karnataka)9449860281
ThiruvananthapuramSastha Kripa Office Complex, Sasthamangalam – 695010Thiruvananthapuram (Kerala)0471-2726525
UdupiSyndicate Towers, Catholic Centre, K M Marg – 576101Udupi (Karnataka)0820-2521809
VijayawadaNo.40-13-5, III Floor, Sri Ramachandra Complex, M/s Varun Bajaj Showroom Lane, Benz Circle – 520010Vijayawada (Andhra Pradesh)0866-2470026
VisakhapatnamNO. 30-15-141, Pavan Commercial Complex, 2nd Floor, Main Road, Daba Gardens – 530020Visakhapatnam (Andhra Pradesh)0891-2556007 / 8332959566
VaranasiB – 38/3, Maharaja Nagar Colony, Mahmoorganj – 221010Varanasi (Uttar Pradesh)0542-2360446 / 8004930387

Syndicate Bank Head Office Details:

If you are looking to reach out Syndicate Bank Head Office, use the following mentioned information including EPABX number, email address, and postal address.

Contact No. (EPABX) E-mail ID Postal Address

0820-2571181 to 2571196 (16 Lines)
[email protected] (CMD Secretariat)[email protected] (ED Secretariat)[email protected] (Communication Division)
Syndicate Bank, Head Office, Door No. 16/355 & 16/365A, Manipal, Udupi District, Karnataka State  – 576104 (India)

Syndicate Bank Field General Manager Offices:

If you are looking for Syndicate Bank Field General Manager Office addresses, then the following information will surely prove helpful.

Address City (State) Contact Number

No. 110, Radha Vittala Mansions, R V Road, V V Puram – 560004Bengaluru (Bangalore) 080 – 22421858
1st Floor, Leelavathi Building, No. 69, Armenian Street – 600001Chennai (Tamil Nadu)044 – 25261155
Sarojini House, 6, Bhagwan Das Road – 110001New Delhi (Delhi)011 – 23381352
Block, Administrative Building, Hyderabad Metro Water Supply & Sewerage Board, Khairatabad – 500004(Hyderabad) Andhra Pradesh040 – 23311522
Syndicate Bank Building,651, Anandapur, E M Bypass – 700107Kolkata (West Bengal)033 – 24435771
4th Floor, Skylark Building, 43/28, Naval Kishore Road, Hazaratganj – 226001Lucknow (Uttar Pradesh)0522 – 2201377
Head Office Annexe – 576104Manipal (Karnataka)0820 – 2574416
Maker Tower No. E, 2nd Floor, Cuffe Parade, Colaba – 400005Mumbai (Maharashtra)022 – 22181283

Syndicate Bank Corporate Office Details:

Corporate Office details of Syndicate Bank are mentioned below. You can use the telephone numbers, email address, and postal address as well.

Contact No. (EPABX) E-mail ID Postal Address

080 – 22267545 / 22267548 / 22266889 / 22266256 / 22265959
[email protected] / [email protected]  (CMD Secretariat)[email protected] (Complaint Cell)[email protected] (Card Centre)
Syndicate Bank, Corporate Office, 2nd Cross, Gandhi Nagar, Bangalore, Karnataka  – 560009 (India)

Bank of Baroda Credit Card Customer Care

Bank of Baroda Credit Card Customer Care Details:

If you are facing any issue related to your Bank of Baroda Credit Card or want to file complaint regarding service, you can do so on the contact numbers mentioned below.

1800-223-224Credit Card Toll-Free Support (except 2nd & 4th Saturday, Sunday & Other Public Holidays)
022-26776701022-26776702Credit Card Contact Center
[email protected]Credit Card Customer Support E-mail
1800-225-100Credit Card General Query and Hotlisting (10:00 AM to 06:00 PM, except 2nd & 4th Saturday, Sunday & Other Public Holidays)
1800-225-110Customer Support for Bill related & General Query
+91-93238-03935 (SMS Only)Send BL on the number to immediately hotlist your credit card number

Note: Kindly email your query by mentioning abbreviation (Your Application Reference Number or Credit Card Number) in the Subject to [email protected]

List of Abbreviation for Credit Card E-mail Support:

  • AS (Your Application Reference Number) for Application Status
  • BL (Your Credit Card Number *) for Card Blocking
  • UBL (Your Credit Card Number *) for Card Unblocking
  • LE (Your Credit Card Number *) for Card Limit Enhancement
  • CQ (Your Credit Card Number *) for Card Query
  • PQ (Your Credit Card Number *) for PIN Query
  • AD (Your Credit Card Number *) for Auto Debit

Or Send Email to [email protected] with Subject line in the the following format:

  • BR (Your Credit Card No *) for Bill Related
  • PR (Your Credit Card No *) for Payment Related
  • TR (Your Credit Card No *) for Transactions Related
  • BP (Your Credit Card No *) for Bonus Points
  • GG (Your Credit Card No *) for Go Green Activation
  • DA (Your Credit Card No *) for Data Amendment
  • CC (Your Credit Card No *) for Cancellation & Closure
  • OTH (Your Credit Card No * ) for Others(OTP/IVR/Portal/Online Txns)

Note: Please replace “*” with Masked card number i.e. 1234 xxxx xxxx 5678

Contact Details of Bank of Baroda Top Executives:

If the help provide by the credit card customer support isn’t enough to resolve your query, then you can also contact to the Top Executives from Bank of Baroda. Below mentioned are some of the top executives from the bank.

DesignationContact Details
Chief ManagerContact No.: 022-42068509E-mail: [email protected]
Senior Vice President – Credit Card BusinessContact No.: 022-42068514E-mail: [email protected]
Vice President – Credit Card IssuanceContact No.: 022-42068606E-mail: [email protected]
Executive Vice PresidentE-mail: [email protected]

Contact Details of BoB Zonal Head Officers:

You can also escalate your query or complaint to the Zonal Officer of Bank of Baroda in your zone. Below mentioned are the Bank of Baroda Zonal Officers in different zones.

Name & Designation of the Zonal HeadName of the ZoneAddressPhoneFax No.
Shri Birendra KumarGeneral ManagerPatna ZoneBank of Baroda,Zonal Office,Anand Vihar, 5th Floor,West Boring Canal Road,Patna 800001.0612-25576430612-2557691
Shri Deb Brata MukhopadhyayGeneral ManagerKolkata ZoneBank of Baroda,Zonal Office,Baroda Tower, Plot No.38/2,Block GN (5th & 6th Floor),Sector-V,Salt Lake City,Kolkata 700091.033-23401602033-23576211
Shri Navtej SinghGeneral ManagerMumbai ZoneBank of Baroda,Mumbai Zone,Bank of Baroda Building,3, Walchand Hirachand Marg,Ballard Pier,Mumbai 400001.022-22613969022-22611259
Shri R.N.SharmaGeneral ManagerAhmedabad ZoneBank of Baroda,Ahmedabad Zone,8th Floor, Bank of Baroda Towers,Near Law Garden,Ellis Bridge,Ahmedabad 380006.079-26473061079-26467815
Shri M.S.PatelGeneral ManagerBaroda ZoneBank of Baroda,Baroda Zone,6th Floor, Suraj Plaza-III,Sayajigunj, Maganwadi,Baroda 390005.0265-39666000265-3966610
Shri Arun D.ParulkarGeneral ManagerPune ZoneBank of Baroda,Pune Zone,2nd Floor, Sharada Centre,11/1, Erandwana,Khilare Path,Pune 411004.020-25937107020-25466907
Shri Rajendra KumarGeneral ManagerBhopal ZoneBank of Baroda,Bhopal Zone,Ganga Jamuna Complex,MP Nagar Zone-1,Bhopal 462011.0755-42891030755-4274202
Shri Ram Kumar GuptaGeneral ManagerNew Delhi ZoneBank of Baroda,Zonal Office,Bank of Baroda Building,16, Sansad Marg,New Delhi 110001.011-23322949011-23323297
Shri Navin Chandra UpretiGeneral ManagerJaipur ZoneBank of Baroda,Zonal Office,Baroda Bhawan, Plot No.13,Airport Plaza,Durgapura,Jaipur 302018.0141-27271000141-2727106
Shri P.Narasimha RaoGeneral ManagerBengaluru ZoneBank of Baroda,Zonal Office,2nd Floor, Nilesh Lexington Avenue,No.72, Brigade Road,Bengaluru 560025.080-25130700080-25300478
Shri P.V.Subba ReddyGeneral ManagerChennai ZoneBank of Baroda,Zonal Office,Baroda Pride, New No.41,3rd Floor, Luz Church Road,Mylapore,Chennai 600004.044-23454348044-23454331
Shri B S DhakaGeneral ManagerLucknow ZoneBank of Baroda,Zonal Office,Baroda House, 3rd Floor,V-23, Vibhuti Khand,Gomti Nagar,Lucknow 2260100522-66776070522-6677710
Shri S.K.AroraGeneral ManagerBareilly ZoneBank of Baroda,Zonal Office,1st Floor, 129-D, Civil Lines,Bareilly 243001 (UP).0581-24205630581-2423261

ICICI Credit Card Customer Care

Credit Card Customer Care Numbers for ICICI Bank:

Whether you are a new customer or an existing customer, if you have any query related to ICICI Bank credit card then you can dial their Toll-Free numbers to have your queries resolved or register a complaint.

Contact Number Type

1800 – 102 – 4242Toll Free
1800 – 200 – 3344Toll Free Complaint Number

24×7 Credit Card Customer Care Number for ICICI Bank by Cities:

No matter in which city you live in, if you have any query, you can dial 24×7 Credit Card Customer Care Number and you can ask all your queries.

Contact Number Cities

33667777 / 44455000Ahmedabad, Bangalore, Chandigarh, Chennai, Delhi, Gurgaon, Hyderabad, Jaipur, Lucknow, Kolkata, Mumbai
3366777Bhopal, Bhubaneshwar, Dehradun, Panaji, Patna, Raipur, Ranchi, Shimla

24×7 Credit Card Customer Care Number for ICICI Bank by States:

ICICI Bank also offer around the clock Credit Card Customer Care Number by states. So, in case of any query or complaint, you can dial at the following numbers.

Contact Number States

7306667777Andhra Pradesh
9864667777Assam
8102667777Bihar
9021667777Goa
901766777Haryana
9817667777Himachal Pradesh
9018667777Jammu & Kashmir
8102667777Jharkhand
8088667777Karnataka
9020667777Kerala
9098667777Madhya Pradesh
9021667777Maharashtra
9692667777Orissa
7307667777Punjab
7877667777Rajasthan
7305667777Tamil Nadu
8081667777Uttarakhand
8081667777Uttar Pradesh
8101667777West Bengal

ICICI Bank Credit Card Customer Care through SMS:

Whether you are happy or unhappy, you can express your emotions through SMS. You can SMS ICICI Bank Credit Card Customer Care at the following numbers, if you are satisfied with their services or whether you are unsatisfied.

Contact Number Type

SMS “HAPPY” to 5676766To Compliment a Credit Card Service
SMS “UNHAPPY” to 5676766To Get a Call Back from ICICI Representatives within 2 Working Days

DCB Bank Credit Card Customer Care

DCB Bank Credit Card Customer Care Details for Indian Customers:

Even though DCB Bank also offer all those common methods of getting in touch with the customer care, such as chat, email, but it is the phone that surpasses all other methods as it is with this method that you, as a customer, will get the utmost satisfaction.

Contact Number E-mail ID Postal Address

1800 – 209 – 5363 (Toll-Free)
[email protected]
DCB Bank Limited, P.O. Box No. 7643, Malad (West), Mumbai – 400064, India

DCB Bank Credit Card Customer Care Details for Customers located Outside of India:

DCB Bank also offer all those common methods of getting in touch with the customer care, such as chat, email, and phone number for customers located outside of India.

Contact Number Contact Number E-mail ID

1800 – 209 – 5363 (Toll-Free)
+91 – 22 – 61271000 (Charges Applicable)
[email protected]

DCB Bank Complaint Escalation:

Level 1

If you’re unsatisfied with the response from customer care of DCB Bank and haven’t got your issue resolved, then you can forward your complaint to the branch manager of your home branch or just get in touch with Branch Operations Manager or Relationship Manager.

Level 2

If you still haven’t got your issue resolved, you can forward your complaint to the Regional Heads or Regional Nodal Officers of DCB Bank. Please find a list of the officers below. You should receive a response within 10 working days.

Level 3

If you still haven’t got your issue resolved with redressal of your complaint to the Regional Head or Regional Nodal Officer, or didn’t get any response from them within 10 working days. You can forward your complaint to the Principal Nodal Officer of DCB Bank. Please find the details of the Principal Nodal Officer below. In your communication, please state your customer ID, Account number, Bank branch, and Account title. You also need to provide your contact details such as address, email ID or telephone number.

Name Designation Postal Address Contact Number Fax Number E-mail ID

Mr. Sachin Patange
Chief Compliance Officer & Principal Nodal Officer
DCB Bank Limited, 6th Floor, Peninsula Business Park, Tower A, Senapati Bapat Marg, Lower Parel, Mumbai – 400013
+91 – 22 – 6618 – 7000 (Ext. 7035 / 7206)
+91 – 22 – 6658 – 9970
[email protected]

Level 4

Sometimes, the redressal of your complaint to the Principal Nodal office isn’t enough. In this case, you can also contact to the senior management of the DCB Bank. Please state your customer ID, Account number, Bank branch, and Account title in your communication. You also need to provide your contact details such as address, email ID or telephone number. You should get a response within 10 working days.

Name Designation Contact Detail E-mail Address

Mr. Murali M. NatrajanManaging Director & Chief Executive Officer (CEO)022 – 66187004[email protected]
Mr. Bharat SampatChief Financial Officer (CFO)022 – 66187007[email protected]
Mr. Praveen KuttyHead Retail & SME Banking022 – 66187010[email protected]
Mr. R. VenkateshHead Operations, Technology & HR022 – 66448001[email protected]
Mr. Rajesh VermaHead Treasury, Corporate Banking, FIG & Trade Finance022 – 66187024[email protected]
Mr. J. K. VishwanathChief Credit Officer022 – 66848203[email protected]
Mr. Abhijit BoseHead – Retail Assets & Strategic Alliances011 – 66133465[email protected]
Ms. Anuradha T PChief Internal Auditor080 – 67350362[email protected]
Mr. Ravi KumarChief Operating Officer – Branch Banking040 – 66143869[email protected]
Mr. H.V. BarveCompany Secretary022 – 66187013[email protected]

Level 5

Sometimes, a case becomes extreme that DCB Bank is unable to provide you with a satisfactory resolution to your case or you have not received a response within a month. At this kind of moment, you can get in touch with the Banking Ombudsman. This scheme falls under the Reserve Bank of India to provide the public with a grievance redressal system. Please check below the list of Banking Ombudsman appointed by RBI in different regions.

Contact Details of DCB Bank Regional Heads / Nodal Officers:

Name / Designation Region States Contact Number Email ID Postal Address

Mr. Debashis DasRegional Head – Retail BankingMumbai SouthMaharashtraTel: (022) 6599 – 2132 / 6599 – 2133/ 6526 – 8542 (D)Mob: 098 – 1915 – 2557Fax: (022) 2432 – 6950[email protected]9/Samrat, 314/Lady Jamshedji Road, Opp. Vijay Sales Mahim (W), Mumbai – 400016
Mr. Ayon Dutta GuptaRegional Head – Retail BankingMaharashtra (Mumbai North), Goa, Madhya PradeshMaharashtra, Goa, Madhya PradeshTel: (022) 6599 – 2106 / 2108Mob: 098 – 2054 – 9608Fax: (022) 2639 – 3915[email protected]Shop 1 to 4, Ground Floor, Madhuban CHSL, Next to AKB Baug, Andheri West, Mumbai – 400061
Mr. Chetan BahlRegional Head – Retail BankingGujarat, Eastern IndiaGujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu, West Bengal, Sikkim, Bihar, JharkhandTel: (079) 6605 – 2582Mob: 092 – 2752 – 9999[email protected]8th Floor, Pariseema Annexe, Opp IFC Bhawan, C.G. Road Ellisbridge, Ahmedabad – 380006
Mr. Ganaraj DesaiState Head – TelanganaSouthAndhra Pradesh, TelanganaTel: (040) 6741 – 4608Mob: 099 – 3061 – 4373[email protected]8-2-120/84, 2nd Floor, Jyothi Majestic, Banjara Hills, Hyderabad, Telangana – 500 034
Mr. Rajagopal T KRegional Head – Retail Banking (South II)SouthKarnataka, Kerala, Tamil NaduTel: (044) 3072 – 7607Mob: 099 – 5220 – 9997[email protected]Old No 37/1, New No 2/1 Jumbulingam Street, Nungambakam, Chennai – 600034
Mr. Ajay AhluwaliaRegional Head – Retail BankingNorthNew Delhi, Chandigarh, Haryana, Jammu and Kashmir, Rajasthan, Uttar Pradesh, Uttaranchal, Himachal Pradesh, NoidaTel: (011) 6464 – 9098Mob: 098 – 1046 – 8695Fax: (011) 2922 – 2329[email protected]S-484, Greater Kailash II, New Delhi – 110048
Mr. Durga Prasad RathRegional Head – Agri & Inclusive BankingEast – Agri & Inclusive Banking – OdishaOdishaTel: (0674) 305 – 7040Mob: 099 – 3701 – 2032[email protected]Laxmisagar, Cuttack Road, Near Falcon House, Bhubaneswar – 751006
Mr. Vidya Bhushan PrasadRegional Head – Agri & Inclusive BankingSouth – Agri & Inclusive BankingAndhra, Pradesh, Telangana, KarnatakaTel: (040) 6614 – 3871Mob: 098 – 8547 – 8450[email protected]5th Floor, Siddhartha Plaza, 44, Sarojini Devi Road, Secunderabad – 500003
Mr. Sunil GirdharRegional Head – Agri & Inclusive BankingGujarat – Agri & Inclusive BankingMadhya Pradesh, Chhattisgarh, HaryanaTel: (0755) 490 – 1122Mob: 08225001362[email protected]Floor, Devashish Complex, Plot No. 160, Zone 1, M.P. Nagar, Bhopal – 62011
Mr. Ajay BhamareRegional Head – Agri & Inclusive BankingWest – Agri & Inclusive BankingGujarat, Rajasthan, MaharashtraTel: (022) 6618 – 7111Mob: 090 – 0400 – 3513Fax:(022) 6658 – 9974[email protected]Peninsula Business Park, Tower A, 6th Floor, Senapati Bapat Marg, Lower Parel, Mumbai – 400013

Contact Details of Banking Ombudsman:

Centre Area of Operation Contact Number Fax Number Email ID Address

AhmedabadGujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu26582357 / 26586718079-26583325[email protected]C/o Reserve Bank of India, La Gajjar Chambers, Ashram Road, Ahmedabad – 380009
BangaloreKarnataka22210771 / 22275629080-22244047[email protected]C/o Reserve Bank of India, 10/3/8, Nrupathunga Road, Bangalore – 560001
BhopalMadhya Pradesh, Chhattisgarh2573772 / 25737760755-2573779[email protected]C/o Reserve Bank of India, Hoshangabad Road, Post Box No.32, Bhopal – 462011
BhubaneswarOrissa2396207 / 23960080674-2393906[email protected]C/o Reserve Bank of India, Pt. Jawaharlal Nehru Marg, Bhubaneswar – 751001
ChandigarhHimachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamunanagar and Ambala Districts of Haryana2721109 / 27210110172-2721880[email protected]C/o Reserve Bank of India, New Office Building, Sector-17, Central Vista, Chandigarh – 160017
ChennaiTamil Nadu, Union Territories of Puducherry (except Mahe Region), Andaman and Nicobar Islands25399170 / 25395963 / 25399159044-25395488 [email protected]C/o Reserve Bank of India, Fort Glacis, Chennai – 600001
GuwahatiAssam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura2542556 / 25404450361-2540445[email protected]C/o Reserve Bank of India, Station Road, Pan Bazar, Guwahati – 781001
HyderabadAndhra Pradesh23210013 / 23243970040-23210014[email protected]C/o Reserve Bank of India, 6-1-56, Secretariat Road Saifabad, Hyderabad – 500004
JaipurRajasthan2570357 / 25703920674-2393906[email protected]C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No.12, Jaipur – 302004
KanpurUttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar), Uttaranchal2306278 / 23030040512-2305938[email protected]C/o Reserve Bank of India, M.G. Road, Post Box No.82, Kanpur – 208001
KolkataWest Bengal, Sikkim22306222 / 22305580033-22305899[email protected]C/o Reserve Bank of India, 15, Netaji Subhas Road, Kolkata – 700001
MumbaiMaharashtra, Goa24924607 / 24960893022-24960912[email protected]C/o Reserve Bank of India, Garment House, Ground Floor, Dr. Annie Besant Road, Worli, Mumbai – 400018
New DelhiDelhi, Jammu and Kashmir, Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamunanagar and Ambala Districts)23725445 / 23710882011-23725218[email protected]C/o Reserve Bank of India, Sansad Marg, New Delhi – 110001
PatnaBihar, Jharkhand2322569 / 23237340612-2320407[email protected]C/o Reserve Bank of India, Patna – 800001
ThiruvananthapuramKerala, Union Territory of Lakshadweep, Union Territory of Puducherry (Only Mahe Region)2332723 / 23239590471-2321625[email protected]C/o Reserve Bank of India, Bakery Junction, Thiruvananthapuram – 695033